Conference Details:
The Customer Experience Conference – Manchester
Conference Description:
Deliver Stand-Out CX That Converts, Retains & Delights:
Insight-Led Customer Experience Strategies Which Harness AI-Driven Innovation, Hyper-Personalisation & Seamless Journeys To Win Loyalty, Deepen Engagement & Accelerate Growth
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Where the UKâs top CX, digital, data and customer leaders unite for a one-day showcase of innovation, strategy and transformation.
Featuring 25+ speakers from Tesco, Nationwide, Ryanair, Lloyds Banking Group, Unilever, Nestlé Europe, Virgin Red, TikTok, and more, this brand-new Northern edition of the renowned Customer Experience Conference reveals how leading organisations are:
> Harnessing AI, automation & analytics to personalise journeys at scale
> Proving ROI through smarter CX metrics & measurable impact
> Designing seamless omnichannel strategies to meet rising expectations
> Blending tech & empathy to deliver human-centric experiences
>Building a culture of customer-first innovation across every team
???? New For 2025: Manchester debut after 10 years of success in London
???? 3 Interactive Panels, Peer Discussion Zones & âIdeas Into Actionâ Wrap-Up
???? 25+ CX Leaders from retail, banking, travel, finance, tech & more
11 November 2025 | Pendulum Hotel, Manchester
Book Before Next Thursday, 3 July and Save £220
Speak, Sponsor Or Exhibit â Get Involved
???? +44 (0)20 3479 2299
???? General Info: [email protected]
???? Media Enquiries | Callin Klopper: [email protected]
Important Dates:
- Conference start date: November 11, 2025
Conference Information:
Contact Information:
- Address: The Pendulum Hotel, Sackville St, Manchester, M1 3BB, United Kingdom